Designing a Shopify-integrated merch site for a comedy music documentary

UX Design

Project Details

My goal for this project was to design and build a Shopify-integrated merchandise website for Your Friend Logan, a comedy music documentary, to support the film's premiere and create a revenue stream through branded apparel and poster sales. The project required seamless integration with Printful for print-on-demand fulfillment while capturing the quirky, lighthearted spirit of the documentary through visual design and user experience. Working in Webflow with support from a specialized developer, I needed to create an e-commerce flow that would make browsing and purchasing feel effortless while establishing a memorable brand presence that would resonate with the film's audience and encourage social sharing. The challenge was balancing playful visual elements with clear product information and a streamlined checkout process, ensuring the site converted casual browsers into buyers while maintaining the fun, approachable tone that made Your Friend Logan distinctive.

Tools:
  • Figma
  • Figjam
  • Webflow
  • Shopify
  • Printful
Role:
  • UX / UI
  • Visual Design
  • Shopify and Printful Integration
Team:
  • Mindy Kilgore
  • Jonathan Arent-Draper
Duration:
  • 3 weeks: 2 for UX design, 1 for Development
  • July - August, 2025

Planning

I structured the project timeline around the premiere date, beginning with a discovery phase to define business goals, map user tasks from browsing to checkout, and establish conversion metrics. I planned to conduct competitive analysis of film merchandise sites and music documentary e-commerce experiences to identify best practices for product presentation and cart flows, then move into information architecture and visual design that balanced the documentary's playful personality with clear e-commerce functionality. After stakeholder review, we would transition into development and quality assurance the week before premiere to ensure the Printful integration, payment processing, and responsive behavior were thoroughly tested before launch.

Research

I conducted competitive analysis of documentary websites and film merchandise sites, discovering that most single-film projects existed as landing pages within larger production company sites rather than standalone e-commerce experiences. The few dedicated documentary sites I found typically included an about page, press kit, social links, and streaming options, but my task analysis revealed that achieving our core goals of merchandise conversions and driving viewership didn't require complex user flows or extensive site architecture. A critical platform decision emerged early: while Shopify offered native e-commerce tools, we chose Webflow because my developer specialized in its advanced layout capabilities and custom animation features, which would let us create the whimsical experience that matched the documentary's personality. However, we discovered the Printful to Webflow plugin had been sunset just months prior, meaning we'd need to engineer a workaround to maintain seamless print-on-demand integration.

User Interviews

Pain Points

Persona

User Flow

The flow needed to be streamlined given the limited product catalog, with minimal friction between browsing and buying to capitalize on the excitement around the premiere. Critical moments included clear product imagery that conveyed the documentary's personality, transparent shipping expectations through the Printful integration, and a secure checkout process that built trust for first-time buyers unfamiliar with the film or brand.

Information Architecture

I created an information architecture diagram in Figjam that prioritized the "Shop Merch" call-to-action as the primary conversion path while organizing secondary content like where to watch, about, press kit, collaborators, and contact information with clear but lower visual prominence. Given the small site footprint, I mapped all page content directly in the diagram to ensure stakeholders understood exactly what information would appear on each page and how users would navigate between sections.

Storyboarding

Sketches

I created low fidelity sketches for the homepage and about page, primarily to communicate layout concepts with the developer and establish content hierarchy before moving into digital wireframes. The homepage prioritized the hero section identifying the site as the official merch store, the product grid, and a watch link, while the about page focused on the film description, streaming options, press kit access, and collaborator credits.

Lofi Wireframes

I developed low fidelity wireframes for the homepage and about page that translated the approved sketches into more detailed layouts with proper spacing, component placement, and responsive behavior considerations. These wireframes established the visual hierarchy and structural foundation that would guide both the high fidelity design phase and developer handoff.

Lofi Prototype

Hifi Wireframes

I developed high fidelity mockups that captured the documentary's whimsical, cartoony aesthetic through playful typography, the brand's signature blue color, and lighthearted visual elements. I selected a font similar to the official brand typeface for the mockups with the understanding we'd swap in the actual brand font during development for perfect consistency. The merchandise section remained in low fidelity since we planned to use a Printful to Shopify embed code or plugin for the final product display, allowing me to focus design energy on the custom branded sections like the hero, navigation, and content areas. This approach ensured the site would feel distinctly tied to Your Friend Logan's personality while maintaining functional e-commerce capabilities.

Merch store block intentionally left in Lofi since that block will be a Shopify embed code. I planned to at least style the CTA color for the shop so it looks consistent with the rest of the site.

Hifi Prototype

Usability Testing

Marketing

Insights

Hifi Prototype version 2

Iteration

Demo Video

Integration

With the Printful to Webflow plugin no longer available, we discovered a workaround: integrate Printful with Shopify, then embed the Shopify storefront directly into the Webflow site to maintain our desired layout and animation capabilities. I assisted the client in configuring their Printful account to automatically populate products into Shopify, ensuring shirts and posters synced correctly with accurate pricing, variants, and fulfillment settings. Once the Shopify store was fully configured and tested, I generated the embed code that would allow seamless product display and checkout within the custom Webflow experience.

Project Images

The final site successfully integrated the Shopify storefront embed that automatically populated products from Printful, creating a seamless shopping experience within the custom Webflow design. To prioritize merchandise conversions, I designed the "Shop Merch" navigation item as an anchor link that smoothly scrolls users directly to the product section rather than requiring a separate page load. The complete site with custom animations and interactions can be viewed at the link below.

See full site

Interactions

The "Shop Merch" CTA in the navigation has become an anchor that scrolls the user right to the store, to prioritize the store as the main CTA for the site.

Shop merch button scrolls down to the merch store or redirects the user to this page and scroll depth if on a different page.

In the contact block, Lizard and Fish’s rocket ship fades in and shoots up as the user scrolls. Elements also fade in and swipe up upon page load and many elements have hover states.

Accessibility Considerations

  • Implemented 44x44px minimum touch targets for all interactive elements including buttons, navigation links, and product cards to ensure comfortable tapping on mobile devices and accommodate users with motor impairments.
  • Designed fully responsive layouts optimized for mobile, tablet, and desktop viewports to ensure the e-commerce experience remained functional and visually cohesive across all devices and screen sizes.
  • Maintained WCAG 2.1 AA compliance through accessible color contrast ratios between text and backgrounds, proper heading hierarchy, and semantic HTML structure throughout the site.
  • Included descriptive alt text for all product images, brand graphics, and decorative elements to ensure screen reader users could understand visual content and navigate the store independently.

Takeaways & Next Steps

  • Created a self-sustaining e-commerce system where any new merchandise added to Printful automatically populates on the website, eliminating ongoing maintenance costs and allowing the filmmakers to expand their product catalog without developer intervention or additional design work.
  • Successfully launched before the premiere deadline, supporting a sold-out screening at the Phoenix Theatre in Petaluma and providing an immediate revenue channel for capturing audience enthusiasm while the documentary was top of mind.
  • Drove significant traffic through earned media, with the website featured in a North Bay Bohemian article about the documentary that generated substantial visits and positioned the merch store in front of a highly relevant local audience.
  • Eliminated inventory risk and upfront production costs through the Printful integration, allowing the client to offer professional merchandise without investing thousands in bulk printing, storage, or fulfillment infrastructure.
  • Optimized for SEO and discoverability to capture organic search traffic from people discovering the documentary through streaming platforms or social media.

Next Steps

  • Implement analytics tracking to monitor conversion rates, popular products, and user behavior patterns that could inform future merchandise designs or marketing strategies.
  • Expand product offerings based on initial sales data and customer feedback, testing new designs or product types that align with fan demand